Thameslink Southern Great Northern Limited (TSGN): Agreement for Management, Maintenance and Support of Ticket Vending Machines

Contracting authority

Contracting authority:

Thameslink Southern Great Northern Limited (TSGN)

Public Procurement Organisation Number:

PBTL-7556-PTRN

Address:

Monument Place, 24 Monument Street
London
EC3R 8AJ
UK

Contact name:

Bruno Domi

Email:

procurement@gtrailway.com

Telephone:

07790931447

Website:

https://gtr.delta-esourcing.com/

Organisation type:

BODY_PUBLIC

Devolved regulations that apply:

None

Procedure

Procedure type:

Direct award

Scope

Title:

Agreement for Management, Maintenance and Support of Ticket Vending Machines

Reference number:

GTR1293

Description:

TSGN Limited requires ongoing support and maintenance of their ticket vending machines (TVMs) at stations across its operating network. TVM's have been supplied and installed by Scheidt and Bachmann over time.

The services to be provided under the agreement generally include but is not limited to:

- Planned and reactive maintenance;

- Life cycle management;

- Oyster services;

- ITSO services;

- Managed application hosting;

- P2PE solution; and

- Software services.

The contract permits amendment to quantities of the services should TVM's either be decommissioned or purchased during the term of the contract, including any renewal term.
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Participation

Suitable for SMEs:

No

Suitable for VCSEs:

No

Lots

Description:

Not provided

Main procurement category:

SERVICES

Above threshold:

Yes

Suitable for SMEs:

No

Suitable for VCSEs:

No

Contract dates (estimated):

01/08/2026 to 31/07/2029

CPV classifications:

30123100 - Ticket-validation machines.

30144200 - Ticket-issuing machines.

50316000 - Maintenance and repair of ticket-issuing machinery.

Contract can be extended:

Yes

Extension date:

31/07/2031

Delivery regions:

UKI31 - Camden and City of London

UKI - LONDON

UKI6 - Outer London – South

UKI4 - Inner London – East

Suppliers

Title:

Agreement for Management, Maintenance and Support of Ticket Vending Machines

Supplier:

Scheidt & Bachmann Fare Collection Systems GmbH

Companies House:

03805576

Address:

Breite Str. 132
Mönchengladbach
D-41238
DE

Email:

farecollectionsystems@scheidt-bachmann.de

Telephone:

(0) 75000 3220

Small or medium-sized enterprise (SME):

No

Voluntary, community or social enterprise (VCSE):

No

Supported employment provider:

No

Public service mutual:

No

Documents

Associated tender documents:

Not provided

Technical specifications:

Not provided

Contract Terms

Contract terms:

Not provided

A conflicts assessment has been prepared and revised:

Yes

Direct Award Justification

Allowed by statutory instrument:

No

Direct award justifications:

Single supplier - intellectual property
Additional or repeat - extension

Justification description:

Direct award is justified under Schedule 5 Clauses 5 and 7 of the Procurement Act as TSGN have an existing contract with the supplier, and a change of supplier would result in receiving incompatible services as only Scheidt and Bachmann can provide support and maintenance of the TVMs due to intellectual property rights.

Special regime:

Utilities

Other organisations